SUPPORT

What are the different keying options?
How do I know what keying option is best for my company?
How do I register my key number or combination?
How do I get additional Master Keys?
Can I reorder with the same key system?
What if an employee loses their keys?
How can I prevent our Master Key from being stolen?
What if my order doesn’t arrive?
What if my order is incomplete?
What if I ordered the wrong lock?
Are barrel or tubular cylinders easy to defeat?


What are the different keying options?


KEYED ALIKE - One key to fit all the locks purchased for single location.  Under a Keyed Alike system, all the locks are keyed the same; thus, any key will open any lock. After the security lock kits are installed, a supervisor, manager, IT person (not the end user) keeps as many keys as needed. The task of managing the keys is much simpler if all the keys are the same.

KEYED DIFFERENTLY – Each key is unique to a  lock and will not open other locks.  Under a Keyed Differently system, customers can order a unique key for each lock. This option is best for customers who need each user to have access to the lock and who does not need a key recovery system.

MASTER KEYED – Locks can be keyed alike or keyed different , but a master key can be used to open any lock in the purchase.  Preferred method for larger customers who need to have both users and managers have access to the locks.  For example, a school district may want the desktops keyed alike and their notebooks keyed different.  This allows individuals to secure their own equipment while the IT manager has control of all equipment and data.  The Master Key is capable of unlocking any of the locks. This option should be used when the end user retains the keys or for maximum security. In the event that an end user leaves the company or loses his/her keys, a supervisor can unlock the lock with the Master Key.  Limited down time with key loss or personnel changes.



How do I know what keying option is best for my company?

Cyclone offers the flexibility to determine how keys should be assigned to the locks used by the organizations and provides various levels of access to the locked equipment.


How do you decide which keyed solution works for your organization? 

We have listed the most common situations below with the best keying option for that situation. 

  1. I want employees to have their own unique keys, but I still need access to every lock. – Master Keyed (Each user keeps their individual key, but you control the Master Key)
  2. I need the flexibility for all employees to have access to all equipment – Keyed Alike (Every key opens every lock, so anyone can open any lock)
  3. I want to be the only one who can unlock our stationary office computers – Master Keyed (You control the Master Key and don’t provide the individual keys to each user)
  4. I want different departments and locations to have a unique key, but I still need access to every lock at all locations. – Master Keyed (Each department or location can be set-up with their own keyed alike number and then you are provided with a master key that can open any of the locks)
  5. I want all our office equipment locks i.e. notebooks ,desktops, projectors which might require different locks on all one master key. – Master Keyed (Each lock can be keyed different and then a master key provided for each access to all equipment)
  6. If your situation doesn’t match any of the 5 options listed above, please contact your sales rep and they can help you determine the best keying option to meet your needs.

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